1 Message
why isn't email downloading from server
email just stopped downloading, got a message about server error.. its been 3 days now with NO email...no settings were changed, and i've checked everything thats been suggested
1 Message
email just stopped downloading, got a message about server error.. its been 3 days now with NO email...no settings were changed, and i've checked everything thats been suggested
XfinityJamesC
Official Employee
•
2.1K Messages
3 months ago
Greetings, @user_eb5fbd! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your email, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you not getting updates through the web portal (https://xfinityconnect.email.comcast.net/), or is this happening with a third-part mail application? What sort of server error message are you seeing?
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