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Wednesday, June 12th, 2024 5:40 AM

Wi-Fi not allowing my email to load and some other apps

Wi-Fi is buggy. My safari works but some apps aren’t working with the WiFi. Anyone having similar problems?

Official Employee

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1.6K Messages

5 months ago

Hello, @user_3m7g11. I'm sorry to hear you're having issues with your WiFi signal. I'd be more than happy to find a solution to this problem you're experiencing. To make sure we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance tried to reset the modem by using the incredible Xfinity app? How about a power cycle, have you tried that?

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