1 Message
Xfinity email no longer working on ipad
Yesterday, Comcast had internet and tv issues in my neighborhood. Since the problem was resolved, I have been unable to access my xfinity email on my iPad. I had no issues prior to the Comcast outage. Thank you for helping to resolve.
XfinityPeterH
Official Employee
•
1.8K Messages
2 days ago
Thank you for reaching out and for being a valued Xfinity customer. I'm sorry to hear about the trouble you're experiencing with your email on your iPad. Let's get this resolved for you!
Given the recent interruption in your area, it's possible that some settings might need to be reconfigured. Here are the steps to set up your Xfinity email on your iPad:
Open your email client (e.g., Outlook, Thunderbird).
Navigate to the option to add a new account.
Enter your name, Comcast email address (e.g., username@comcast.net), and password.
Choose IMAP as the account type.
Configure the incoming mail server with:
Server Name: imap.comcast.net
Port: 993
Security: SSL/TLS
Username: Your Comcast email address
Password: Your Comcast email password
Configure the outgoing mail server with:
Server Name: smtp.comcast.net
Port: 587
Security: STARTTLS or SSL/TLS
Authentication: Yes, require authentication
Username: Your Comcast email address
Password: Your Comcast email password
Verify the settings and complete the setup process.
I hope this helps! If you continue to experience issues, please don't hesitate to reach out. We're here to ensure you have a seamless experience.
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