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Thursday, March 21st, 2024 6:58 PM

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Xfinity email

I keep getting this email, and it looks like a phising attempt.  Can you confirm if it is legitamete or not.

Xfinity
 
 
 
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Our record shows that your Xfinity Mailbox is Out-dated which has
caused some incoming mails to be placed on pending. You are required to validate your Mailbox in order to be able to receive new mails. or your access to our services will be terminated.

Failure to validate your email box immediately will lead to
permanent deactivation without warning.

Click the validate updated link for tips on how to keep your XFINITY Voice account secure.
 
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Failure to update to our new terms may lead to permanent removal of your account from our data-base.

XFINITY MEMBER SERVICES
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We take your account security and privacy very seriously and we value your business and thank you for being a Comcast customer.
 
   
 
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THIS IS A SERVICE-RELATED EMAIL
Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits.

Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.

Comcast respects your privacy. For a complete description of our privacy policy, click here.

Comcast. All rights reserved.

Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications

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26K Messages

8 months ago

I keep getting this email, and it looks like a phising attempt ...

It definitely is a phishing attempt. If you check your mail with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:

  • proceeding the email subject line in the list of emails
  • above the subject line when the email is opened.

See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.

If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site.

Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts under "Top Phishing Scams".

To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse and scroll down to the "Report Phishing Emails" section.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

2 Messages

Thanks for the information.

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