Xfinity ID - Let's Go

Up until today, when logging in on my desktop, when I clicked in the box to enter my ID, my email address and an alternate would pop up. I could just click on the address rather than type it out. Now, nothing comes up when I click in that box. Any idea how I can get this back?

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XfinityJon

Official Employee

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639 Messages

4 days ago

Thank you for working with us. Glad that your concern was resolved. If you ever need assistance in the future, we are here, and always happy to help.

0

EG

Expert

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113.8K Messages

4 days ago

@Patti4244 @XfinityJon

If known. Would you please share with the community what the solution for this issue was so that all readers here may benefit from it ? Thank you.

2

Patti4244

Frequent Visitor

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19 Messages

Yes, it was actually my Edge browser, not Xfinity. Not sure how it happened, but the fix was in Settings. "Save & Autofill personal info" was turned off. Turned it on and my problem was solved. Now I don't have to type in my email address every time I log into Xfinity email.

4 days ago

EG

Expert

•

113.8K Messages

Thanks for posting back with the solution ! It may help other readers here ! Be well !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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4 days ago

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Email

Patti4244

Xfinity ID - Let's Go

XfinityJon

EG

Patti4244

EG

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