Contributor
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28 Messages
XfinityAdrienne Closed My Post-Not Solved-imap problem Secondary Accounts
Secondary Email Problems-imap |
My Primary Account works fine-the one used for Billing. My 3 secondary email accounts will not load on any device including online at Xfinity, so I cannot load these accounts and I must read them. This began on May 28, 2024. When I change the Settings to what they should be, I get an imap message saying my settings are wrong and to call. I have never, ever changed my settings before. I used the Virtual Assistant who said to reboot my modem. That didn?t resolve it.
I also use Windows Live Email and my passwords change even after I enter them correctly. Each Secondary Windows Live Email says Out-of-Date, too, even after putting in the correct settings and passwords. I also have these email accounts on my iPhone and iPad and cannot get them there. I have Outlook and same there.
How do I resolve this, or must Xfinity?
Thank you. |
XfinityAntoine
Official Employee
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1.4K Messages
5 months ago
Thanks for reaching out, 550Sandy! Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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