sierra615 Good morning! Thank you for reaching out for assistance through our Xfinity Forums. That would be super frustrating, I'm here to help! Can you please share some additional details such as, are you able to send messages, are there any troubleshooting steps you have already tried?
@XfinityKassie My current Comcast email still works fine. I just find it odd that I have not received a notification that it is ending and that I need to migrate to Yahoo email.
@XfinityKassie My current Comcast email still works fine. I just find it odd that I have not received a notification that it is ending and that I need to migrate to Yahoo email.
The migration is moving slowly now and will continue to either the end of this year or into sometime in next year. Just be patient and your turn will come up.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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The changeover to Yahoo is something that is being performed in stages. Once your account is ready to migrate, you would be notified both via the email and in the Xfinity App.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
If your account is @yahoo.com we can't help you with that.
If you have migrated to Yahoo! Mail, and you're meaning your @comcast.net email account, you'll need to get in touch with Yahoo as we no longer can help after the migration.
The Yahoo support team can be contacted at 1-866-764-7650.
XfinityKassie
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EG
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Concern moved here to the E-mail help section.
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@sierra615
If your account is @yahoo.com we can't help you with that.
If you have migrated to Yahoo! Mail, and you're meaning your @comcast.net email account, you'll need to get in touch with Yahoo as we no longer can help after the migration.
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