U

Wednesday, April 24th, 2024 4:28 PM

Closed

your IMAP server wants to alert you to the following: Temporarily blacklisted ip

I have had this happen before ....... tried re-typing my password , doesn't seem to want to let me change my password and it has been an issue now for several days....... I check my ip address on "whatismyipaddress.com and there is nothing there....... this is using the Outlook client......  

Need help

Official Employee

 • 

1.5K Messages

7 months ago

Hello @user_2x8bcn, thank you for taking the time to reach out on social media.  I understand your concern with the password, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address to “Comcast Business”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

Visitor

 • 

1 Message

6 months ago

did you ever get this resolved? having the same issue

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