cable box

I need a new cable box for my tv. I've unplugged and plugged in several times and it won't connect

Responses

XfinityEva

Official Employee

•

1.6K Messages

1 month ago

Hey there! You can check out more troubleshooting steps here: https://forums.xfinity.com/conversations/customer-service/cable/67b914f134ec8c5ca5bfc571

Can you elaborate more on what is going on? Are you seeing an error message/code?

0

U

user_99g03r

1 Message

8 days ago

My cable box will not go pass welcome

1

0

user_99g03r Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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6 days ago

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Flex

user_4bwybs

cable box

XfinityEva

user_99g03r

XfinityBrianH

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