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Friday, January 19th, 2024 7:08 PM

Closed

Can not stream my Amazon Prime Paramount + subscription on my Flex device

I have the xione and when I’m on Amazon prime and want to watch anything from Paramount it will not allow me to watch those programs. 

Problem Solver

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568 Messages

10 months ago

@user_245otn Are you receiving a message in the Prime Video app stating that Paramount+ restricts its content through Prime Video Channels on this device?

 

Reference: https://www.amazon.com/gp/help/customer/display.html?nodeId=GDJJYR46RE6PLUS8

(edited)

Official Employee

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376 Messages

10 months ago

Thank you for taking the time to reach out to us. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

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