Visitor
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1 Message
Cancelling subscription through flex
I subscribed (extremely easily) to HBO through flex. There are zero options to cancel or get rid of subscription. Not through xfinity, flex or hbo. I tried to follow someone else’s post about the same thing happening with showtime but didn’t work. Need help extremely frustrating. Ty
XfinityMichaelC
Official Employee
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4.1K Messages
3 years ago
Greetings, @user_10da23 ! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I apologize to hear of the issues you are having with trying to cancel HBOMax through Flex. Please have a look at the following link: Subscribe, Unsubscribe and Manage Internet Subscription Video on Demand Channels
If you still find yourself having issues trying to cancel HBOMax, feel free to click the Direct Message icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first/last name and full address so we may further assist you?
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user_d2f258
Visitor
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5 Messages
3 years ago
I can’t seem to figure out where or how to cancel ANY KIND of subscription through xfinity & I do not want to call them. They try everything to not connect you to a live person including telling you repeatedly you need to make a payment when your bills not even due for another week… by the time I get someone I’m so overly irritated I go Bizet on the phone or hang up. Def doing my research into ANY other company.
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