@Sekodp There are several other threads on this forum from users reporting this same issue. I haven't seen any posts on how it was fixed. An Xfinity support rep will respond to you with instructions to contact them directly for further troubleshooting.
If I had to guess it has something to do with the Xumo Play app. Dateline 24/7 is the first channel in that app. This appears to be a common issue. Xfinity reps, please just post the fix in the comments
Hey there, @Sekodp. We are reaching out to see if you're still having issues with your Xumo device.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
DreamSayerZ
Problem Solver
•
883 Messages
1 year ago
@Sekodp There are several other threads on this forum from users reporting this same issue. I haven't seen any posts on how it was fixed. An Xfinity support rep will respond to you with instructions to contact them directly for further troubleshooting.
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