@user_9528b7 Thanks for letting us know about your issue. Many times this error is related to the box itself having an issue or the connection to the Wifi has an issue. You already rebooted both modem and Flex box, correct? One step is to use an ethernet cable with the Flex if possible for process of elimination.
CCEthan
Official Employee
•
1.4K Messages
2 years ago
@user_9528b7 Thanks for letting us know about your issue. Many times this error is related to the box itself having an issue or the connection to the Wifi has an issue. You already rebooted both modem and Flex box, correct? One step is to use an ethernet cable with the Flex if possible for process of elimination.
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