New Poster
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3 Messages
Error code is XRE-00305.
Cannot connect with Flex device. Error says "Let's Try that again" and the error code is XRE-00305.
I have tried all the restarts etc.
Does anyone have a list of error codes and their meanings?
New Poster
•
3 Messages
Cannot connect with Flex device. Error says "Let's Try that again" and the error code is XRE-00305.
I have tried all the restarts etc.
Does anyone have a list of error codes and their meanings?
XfinityChad
Official Employee
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1.2K Messages
4 years ago
Can you try without the Mesh Network-enabled or hardwire via ethernet to get past the activation steps? That error is a connectivity issue b/w the Flex box and the network.
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deckerbruce
New Poster
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3 Messages
4 years ago
FYI- My modem is a Netgear CM1200 and I am using an Eero Mesh router.
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deckerbruce
New Poster
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3 Messages
4 years ago
My TV is too far from the modem and router to try that. I am using the Eero to boost WiFi to rest of house. I don't have a cable that long. Is there a workaround to make the Flex device recognize the network? If not, I will probably have to return this. Could a field tech resolve this? I thought this was supposed to be a WiFi device.
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XfinityChad
Official Employee
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1.2K Messages
4 years ago
Yes, Flex is primarily a wifi device. A technician can solve this issue, they can swap for a new device and could solve it. Trying again usually solves this issue, if it doesn't resolve itself I recommend swapping for a new flex device.
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