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Terry0327
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Rousing Reactor

Contributor

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211 Messages

Tuesday, February 8th, 2022 10:21 PM

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Flex Box Question !!!

Just me and my wife at home now. Until recently we had 5 cable boxes in the house. Took back two when the price went to $8.50 each. Down to 3 now and all are the old non X1 boxes that have ON Demand but don't record anything.  One box is in a spare bedroom that rarely gets watched. If I take this box back to save another $8.50 monthly can it operate with only a Flex Box. The TV in that room is a non Smart TV but I was wondering if I could get anything for any quest we might have in that room with only a Flex Box hooked up. Thank you for any information,

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3 years ago

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XfinityChad2

Official Employee

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263 Messages

3 years ago

Flex is an account-level product, not a device level.  Unfortunately, the current product construct only allows one or the other, you can not have both in your house.   If you have a SmartTV that supports the Xfinity Stream app, you can use that as your "set-top box" and eliminate the $8.50/mo charge.  

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Terry0327

Contributor

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211 Messages

@XfinityChad2​  So basically I need a Smart TV and I can get broadcasting without an xfinity cable box.

I have a TV in my basement that no one uses and it is hooked up to a Roku. I get all kind of free broadcasts with no Xfinity cable box. I guess  my answer is either buy a smart TV or a Roku for that room and return the Xfinity Box.

3 years ago

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XfinityChad2

Official Employee

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263 Messages

Roku supports the xfinity stream app as well

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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XfinityAnthonyT

Official Employee

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1K Messages

Yes you would need a smart tv or a standalone device that has access to the app to stream it on your TV.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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