Hello user_2ybgxl thanks so much for taking the time to reach out and contribute here via our Xfinity Forums! When attempting to pair the XR16 remote, what errors are you seeing? Are you seeing any specific error codes or messages? Are you able to pair the remote but not use it to change the channel or volume? Can you use the X1 Voice Remote features?
XfinityAlfonso
Official Employee
•
2.2K Messages
6 days ago
Hello user_2ybgxl thanks so much for taking the time to reach out and contribute here via our Xfinity Forums! When attempting to pair the XR16 remote, what errors are you seeing? Are you seeing any specific error codes or messages? Are you able to pair the remote but not use it to change the channel or volume? Can you use the X1 Voice Remote features?
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