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1 Message

Tuesday, December 16th, 2025 11:32 PM

Flex remote wont pair, on second replacement

Keep not being able to pair xr16 remotes.

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Official Employee

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2.2K Messages

6 days ago

Hello user_2ybgxl thanks so much for taking the time to reach out and contribute here via our Xfinity Forums! When attempting to pair the XR16 remote, what errors are you seeing? Are you seeing any specific error codes or messages? Are you able to pair the remote but not use it to change the channel or volume? Can you use the X1 Voice Remote features?

 

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