FLEX YOUTUBE NOT WORKING

guys you are closing tickets on this matter without sharing information on how to fix it.

PLEASE PROVIDE INSTRUCTIONS ON HOW TO REMOVE/REINSTALL THE YOUTUBE APP

Responses

XfinityJanelle

Official Employee

•

1.3K Messages

2 years ago

@user_9fd6e6 Thank you for reaching out on the Xfinity Community Forums. At this time, you are unable to remove or delete apps from the Flex box. You are able to perform a factory reset if you need to start fresh on the box. Please visit Complete a Factory Reset on an Xfinity Flex Streaming TV Box if you wish to perform a reset of the box.

(edited)

0

U

user_7f764d

Visitor

•

1 Message

2 years ago

Why is the YouTube app broken? You literally can’t access your library when logged in

1

0

CCShan

Official Employee

•

443 Messages

@

user_7f764d I'm sorry to hear you're experiencing issues accessing your YT library on the flex box. Have you reset the box or taken any other troubleshooting steps already?

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

Flex

user_9fd6e6

FLEX YOUTUBE NOT WORKING

Was this helpful?

XfinityJanelle

user_7f764d

CCShan

New to the Community?