U

Visitor

 • 

1 Message

Sun, Jul 24, 2022 10:38 AM

How do I unsubscribe from Starz

I don’t know how I ended up with this channel. I’ve been billed for it twice and never watched it or even knew I had it. I’ve followed all the directions I can through flex but that’s not saying much because the options aren’t there. How do I get this subscription off of my bill? Just simple and easy. I want it gone. 

XfinityEva

Official Employee

 • 

482 Messages

2分前

Hey @user_076962 Thank you for visiting our forums for help removing Starz. We appreciate you trying to follow the instructions for removing it from the box. We can further help in getting this removed from your account. Please send us a direct message with your full name and service address to get started.

 

  • Click "Sign In" if necessary
  • Click the "Direct Messaging" icon or https://comca.st/3kajO4e
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
  •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
  •  - An "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
forum icon

New to the Community?

Start Here