tony166's profile

Regular Visitor

 • 

8 Messages

Wednesday, November 8th, 2023 1:15 PM

Closed

I am being charged twice for Peacock

Xfinity is adding 2.99 a month to my bill for Peacock, and Peacock itself is charging me 5.99 a month.  And I know if I cancel on the Peacock website  the subscription with Xfinity will also be cancelled. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

3 years ago

@tony166, Thank you for reaching out to Xfinity Support. We would be happy to assist you and review your billing. Please send us a DM with your name and full address by doing the following: 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Regular Visitor

 • 

8 Messages

Thanks, but I resolved it myself 

Official Employee

 • 

2.5K Messages

Great @tony166! Please let us know if there is anything else we can assist with. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here