1 Message

Thu, Jul 21, 2022 9:50 PM

Lost flex box

I lost my flex box when i moved in i been looking for it for awhile and i just cant find it what do i do now?

Official Employee


207 Messages


Hey there. I apprecite you making us aware of a lost flex box. I am here and would love to go over some options together, @user_7a5f86.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

See  https://comca.st/3KQF8q9r fo an example.

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