U

Visitor

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4 Messages

Thursday, January 5th, 2023 2:14 AM

Closed

New Xi6-A wireless cable box

Simple question: If until today I watch my Xfinity cable using my XG1V4 box, where the signal enters through a coaxial cable, with the new Xi6-A wireless cable box, where does the signal enter through the box?, through the Wifi?, then do I have to use the Xfinity application?

Contributor

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234 Messages

2 years ago

@user_82485c Hello, thank you for taking the time to reach out for assistance. I understand you have some questions about our different cable boxes, and it would be my pleasure to help in any way I can. To answer your first question, yes the signal on the wireless box is through the Wi-Fi inside your home. The app Xfinity should help walk you through setting it up, but once you are connected to the Wi-Fi there are also onscreen directions that help with set up as well. Have you already set everything up in the home? 

Visitor

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4 Messages

2 years ago

Thank you for responding my question, fortunately everything is properly setup!!

Official Employee

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455 Messages

@user_82485c I am glad that you were able to get everything set up correctly. Have you already tried using the voice remote with the Wi-Fi box? 

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