U

Visitor

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1 Message

Sun, Jul 24, 2022 2:38 PM

Only Certain apps on xfinity flex constantly buffer

Certain apps on our flex box constantly buffer when we try to watch them. Discovery plus and YouTube seem to have the most problems. Flex boxes and comcast modem have been replaced to try to remedy the problem. One flex box is 6 inches from the modem and the other is about 15 feet away. Is there some other solution that I can try?

Official Employee

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108 Messages

2 m مضت

Thank you for contacting us on the forums, @user_0a3204! I'm sorry to read about these issues on the Flex box. I know Discovery+ and YouTube are having the most issues, but are there any apps that are working without a problem? We just want to try and narrow this down as much as possible. Thank you!

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