Visitor

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2 Messages

Saturday, July 18th, 2026 7:35 AM

Replacement remote

Button worn out and sticking

Oldest First
Selected Oldest First

Official Employee

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3.2K Messages

2 days ago

 

user_uzvz1p Hello! Thank you for reaching out. We are sorry to hear that your remote is in need of replacement. The good news is that you can go to any Xfinity Store in your area, and they will give you a new remote at no cost. You can also have one shipped to you if you are ok to wait 2-3 days. What would you prefer?

 

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