Visitor
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2 Messages
return equipment
I keep getting messages and calls to return equipment which I have already paid for. How do I make them stop given that xfinity makes it sooooooo difficult to reach customer service.
Visitor
•
2 Messages
I keep getting messages and calls to return equipment which I have already paid for. How do I make them stop given that xfinity makes it sooooooo difficult to reach customer service.
DreamSayerZ
Problem Solver
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840 Messages
15 days ago
@user_mrhg9w Which equipment are they requesting you return? A Flex/Xumo box? Where did you purchase, and did you cancel your service?
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XfinityRichard
Official Employee
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2.1K Messages
15 days ago
Hi there, @user_mrhg9w ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the inconvenience these messages are causing you regarding needing to return equipment. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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