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Sunday, January 21st, 2024 4:16 AM

Closed

Rid-03012-0 update stuck, restarts over and over

Flex box, constantly looping between updating, welcome, restart. Never stops. Xfinity Assistant 0 help.

Official Employee

 • 

1.8K Messages

10 months ago

Hello, @user_pq2au7. Thanks for posting on our community forums for assistance. I'm sorry to hear about the box being stuck in a loop. What troubleshooting steps have you taken so far? Did you try rebooting the box manually or through the Xfinity App? 

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