Visitor

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1 Message

Friday, July 31st, 2026 9:08 AM

Severely past due bill

I\nAm a victim a fraud i'm slowly coming out of that situation, my xfinity.Wi-Fi, only our civilly passed due and suspended.I try speaking to a regular customer service agent and got nowhere.I'm trying to see what direct executive assistant.I can speak 22 get on a payment plan

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Official Employee

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931 Messages

3 days ago

Greetings @user_c93939,

I know dealing with something like fraud can have an impact on your daily life, I truly hope that the recovery process is speedy for you. Xfinity has a few different flexible payment options that can help! The Set up a temporary service plan for your Xfinity account article will provide you with instructions to see if you are eligible for those payment plans, and how to sign up. Please let us know if this information helped. 👍

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