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Hello, @user_ad673a

 

Check out this support article here that covers managing your Peacock subscription. If you sign up for Peacock through your Xfinity X1, Xumo Stream Box, or Xfinity Flex TV Box, you’ll be billed by Xfinity, and you can manage your Peacock subscription plan through your TV Box! This includes viewing, upgrading, downgrading, or canceling your subscription.

If you signed up for Peacock directly with Peacock, you’ll be billed by Peacock and can use your existing credentials to log in on X1, Xumo Stream Box, or Flex. However, you’ll need to visit peacocktv.com to manage your subscription.

 

Check the status of your Peacock subscription

If your Peacock subscription is billed by Xfinity, you can check the details of your subscription.

1. Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box.
2. Go to the Apps & Subscription menu.
   

 

To cancel your Peacock subscription:

1. View your subscription status.
   • See the Check the Status of Your Peacock Subscription section above for details on how to do this.
2. Select Unsubscribe.
3. You'll see a second page, where you'll select Unsubscribe to continue.
   • If you continue, you'll still have access to your subscription through the date displayed.
     • You'll also no longer be charged.