Still no Peacock and still stuck with a bill

I have become incredibly frustrated. I have been a Comcast/Xfinity/Xfinity mobile customer for several years. On June 2nd I contacted Xfinity because I have no choice but to severely reduce my costs to meet my limited budget. I am interestingly enough, a brand new tech worker with no job on the horizon. I was offered the flex package which would allow me a drastic reduction in cost. The only caveat is that I have had the same landline phone number for over 20 years and was interested in keeping that number if it was possible. I was told at no extra cost the number could be ported to a mobile phone. After making several phone calls, talking to very kind representatives who made promises, (i.e. the number will be ported in 72 hours, the number will be ported in 5 days, I will contact you every day to follow up to be sure the number is ported) It was not until the end of June that the number was finally ported. It was also not until I came to this forum that the process was completed to success. However, I was not able to end my more expensive service and begin the massively reduced Now TV service until this process was completed. While I was waiting, I incurred an additional bill. I was also promised that I would receive a credit for that additional month of service. Of course, surprise, surprise, no such thing has happened and I (after paying off a large past due balance) now have a shutoff notice. This is so frustrating that I wish I could terminate all of my services. I spent hours on end in chats and on live calls with people who were very nice, but who I no longer believed. To add insult to injury, I still can't get my Peacock activated after several calls and chats. I really feel like I would have been better off getting a less reliable ISP if I could avoid all of this wasted time and tears of frustration. I need real help, so I hope you guys are seeing this.