Visitor
•
1 Message
trying to get my bill reduced
My number is [Edited: "Personal Information"] I have just internet flex account I want to keep it the same just lower the cost back down it went up to $139.25 from $118.34
Visitor
•
1 Message
My number is [Edited: "Personal Information"] I have just internet flex account I want to keep it the same just lower the cost back down it went up to $139.25 from $118.34
XfinityJeniece
Official Employee
•
3.1K Messages
38 minutes ago
Hey there, user_0vp2jw, thanks for reaching out through Xfinity Forums regarding your billing concerns. I understand how important it is to have a bill within your budget. I am the same way with my bills! You have reached the right place! If you can please send us a Direct Message with your full name and your full address, so we can assist you.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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