U

Visitor

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1 Message

Mon, Jul 25, 2022 6:43 AM

Unpause

How do I unpause my flex box? The app doesn’t show anything indicating that it can unpause it? 

Official Employee

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66 Messages

2 m مضت

Hello @user_5134f8, we appreciate you taking the time to reach out to our Digital Care Team here via our very own Forums!
I'd love to help out with getting your Flex box working again for you! From personal experience, it's always a nice feeling at the end of the day to sit back, relax and stream some of your favorite shows!
With that said,I'd like to confirm, does it seem like the program you were watching is frozen on the television itself?
Also, what troubleshooting steps have you already taken to resolve this issue. Have you tried to restart the Flex box? We would just like to clarify so that we can ensure we're headed in the right direction to getting this fixed!

Visitor

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1 Message

19 d مضت

my devise won't even show up to unpause

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