Visitor
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1 Message
Unpause
How do I unpause my flex box? The app doesn’t show anything indicating that it can unpause it?
Visitor
•
1 Message
How do I unpause my flex box? The app doesn’t show anything indicating that it can unpause it?
CCJosh1
Official Employee
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192 Messages
1 year ago
Hello @user_5134f8, we appreciate you taking the time to reach out to our Digital Care Team here via our very own Forums!
I'd love to help out with getting your Flex box working again for you! From personal experience, it's always a nice feeling at the end of the day to sit back, relax and stream some of your favorite shows!
With that said,I'd like to confirm, does it seem like the program you were watching is frozen on the television itself?
Also, what troubleshooting steps have you already taken to resolve this issue. Have you tried to restart the Flex box? We would just like to clarify so that we can ensure we're headed in the right direction to getting this fixed!
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user_ea7d38
Visitor
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1 Message
1 year ago
my devise won't even show up to unpause
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