Regular Visitor
•
3 Messages
What is the solution for Apps 04154?
Voicemail has stopped working on my new wireless cable box. I get the error code Apps 04154. What is the solution?
Regular Visitor
•
3 Messages
Voicemail has stopped working on my new wireless cable box. I get the error code Apps 04154. What is the solution?
XfinityChristina
Official Employee
•
923 Messages
3 years ago
Hi, @LBC. Based on the error message you're getting for the troubleshooting steps we would actually need to handle this via a direct message. This is because we'd need to pull up your specific account and signals going to the home. Please send us a direct message with your name and address in full.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3nnJUlg
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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