user_ip9wup Good morning and thank you for reaching out via our Xfinity Commuity Forums.
That's an important request, and we're here to help you get your settings exactly right.
It sounds like you are trying to disable a security feature on your home network managed by Xfinity xFi. This feature is designed to protect all your connected devices from dangerous sites.
To ensure we can guide you to the correct setting, could you please tell us which specific feature you are looking to turn off?
Are you referring to xFi Advanced Security (which blocks known dangerous sites, like phishing or malware threats)?
Or are you referring to the Parental Controls or Safe Browse feature you set up to manage what content is viewed on the internet or on your TV?
Once we know which feature you're trying to adjust, we can provide you with the simple steps to turn it off using your Xfinity app.
XfinityChristy
Official Employee
•
2.5K Messages
1 day ago
That's an important request, and we're here to help you get your settings exactly right.
It sounds like you are trying to disable a security feature on your home network managed by Xfinity xFi. This feature is designed to protect all your connected devices from dangerous sites.
To ensure we can guide you to the correct setting, could you please tell us which specific feature you are looking to turn off?
Are you referring to xFi Advanced Security (which blocks known dangerous sites, like phishing or malware threats)?
Or are you referring to the Parental Controls or Safe Browse feature you set up to manage what content is viewed on the internet or on your TV?
Once we know which feature you're trying to adjust, we can provide you with the simple steps to turn it off using your Xfinity app.
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