Visitor

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1 Message

Friday, December 31st, 2021

Closed

Forum website has no scroll bar.

the forum web page has no scroll bar.  page down, page up does not work. no way to navigate

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Contributor

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29 Messages

3 years ago

I am having the same issue, it happens after I search for a topic. I tried in both Firefox and Chrome, something about search returning results destroy's the ability to scroll.

I can tab through the aria features to get down the page eventually, so I know there's content down there.  It's about as painful of as an experience as it sounds.

Please fix your website.  You're comcast.  Come on.

Official Employee

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1.4K Messages

i @averyfreeman3. Thanks for bringing this to our attention. I just checked on my end, and everything works fine. Please delete all cache and cookies, then restart your browser and see if that works.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Gold Problem Solver

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5.9K Messages

3 years ago

If you are using a computer, it is possible that you might have pulled in the right margin of the screen.

You could try to choose a slightly lower percentage of zoom for the screen (smaller type and pictures). 

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