Is this text spam or real?

Hi &&&, it's Xfinity Assistant.

We've identified an issue with your internet equipment at ## %%%% ST  that is affecting your Xfinity services. You may be experiencing slower speeds or connection interruptions and your Xfinity Gateway will need to be replaced.

Would you like us to ship you a new gateway at no additional cost?

1 - Ship me a new Xfinity Gateway

2 - No, I'm not interested

Txt help or stop

Msg&DataRatesMayApply