Visitor

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1 Message

Thursday, November 6th, 2025 4:59 AM

Requesting community forum account cancellation

Hello, I accidentally had created my community forum account. My user id is saa7. Could you please close / cancel my community forum account? Thanks

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Official Employee

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292 Messages

9 days ago

Thanks for taking the time to post in our forums saa7! If you are a current Xfinity customer, your Xfinity ID provides access to our Xfinity forums automatically as an additional support option. This can not be removed since it is attached to your Xfinity ID as an active customer. None of your personal information is available in your forum profile, however. If you are not a current customer, you cannot use your Xfinity forums account, and it will be automatically disabled after some time of inactivity.

 

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