Skip to main content
saa7
1st Topic

Visitor

 • 

1 Message

Thursday, November 6th, 2025 4:59 AM

Requesting community forum account cancellation

Hello, I accidentally had created my community forum account. My user id is saa7. Could you please close / cancel my community forum account? Thanks

Question

 • 

Updated 

13 hours ago

54

2

0

Oldest First
Selected Oldest First
XfinitySean

Official Employee

 • 

424 Messages

3 months ago

Thanks for taking the time to post in our forums saa7! If you are a current Xfinity customer, your Xfinity ID provides access to our Xfinity forums automatically as an additional support option. This can not be removed since it is attached to your Xfinity ID as an active customer. None of your personal information is available in your forum profile, however. If you are not a current customer, you cannot use your Xfinity forums account, and it will be automatically disabled after some time of inactivity.

 

0

0

user_yuvw5v

Visitor

 • 

1 Message

3 days ago

I did the same thing.  How do I cancel the community forum account?  Thank you.

1

0

XfinityDemitrius

Official Employee

 • 

2.4K Messages

Hey @user_yuvw5v, Thank you for visiting our official Xfinity Forums Community support page. We can certainly look into locking the Xfinity Forums account to prevent further access. We do recommend keeping it active as this is a great resource for obtaining information on our amazing suite of Xfinity products and services. Did you want to keep the account active for now? There is no additional cost and it will give you access to this awesome community.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Thumbs up

Reply

13 hours ago

0

forum icon

New to the Community?

Start Here