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BruceW
Gold Problem Solver
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26K Messages
7 months ago
Please be aware that using Direct Messaging before you have been asked to do so is considered a violation of the Forum Acceptable Use Policy. See https://forums.xfinity.com/conversations/guidelines/xfinity-forum-acceptable-use-policy/602d9c64c5375f08cd574236.
You are encouraged to first post a description of your question or problem without including any personal information. If personal information is needed you'll be asked to provide it in a private Direct Message.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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107.1K Messages
7 months ago
@user_324e73 I'll add. And please post your concern in the most appropriate category / help section, thanks.
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