Pixelation issues and intermittent internet outages

The concern is not "Community Center / Guidelines" help related............ Topic moved here to the proper help section for assistance. 

First. Please try starting here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9 

Hello @user_yk1ube. Thank you for reaching out on our community forum. I would love to take a look at the account and run through some troubleshooting. 

Please send us a direct message with your full name and address so that we can assist you further.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

@user_yk1ube 

Did you have a chance to see if any of those tips apply? Please respond right here in your topic on these public help forums. Thank you.