1 Message
Property damage
An Xfinity crew that has been laying cable in our neighborhood, has left two sinkholes in our front lawn. How do I get this fixed?
1 Message
An Xfinity crew that has been laying cable in our neighborhood, has left two sinkholes in our front lawn. How do I get this fixed?
EG
Expert
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109.5K Messages
1 hour ago
The concern is not "Community Center / Guidelines" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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1.1K Messages
1 hour ago
Hello, @user_ycraxk thank you for creating a post and reaching out over Xfinity Forums. You've contacted the right place for assistance, and want to help get the sinkholes fixed. I'd need to open a damage claim ticket for our local team to get the repairs done. Since I will need to gather some information to submit the request, and we don't that in our public conversation. When you have time, please send a direct message.
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address
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