2 Messages
answering machine don't answer
I do not have voicemail and my answering machine don't answer. As soon as the answering machine pick up the phone hang up.
2 Messages
I do not have voicemail and my answering machine don't answer. As soon as the answering machine pick up the phone hang up.
XfinityPaula
Official Employee
•
1.2K Messages
11 months ago
@user_ILC Hello there! Thanks for reporting the trouble to us for the issue with the line / call dropping when the answering machine picks up the call. I'm sorry for this trouble. You are with the right team for help!
Have you tried to test the call to yourself to see if there's any communication or sound when the answering machine picks up the call? Have you ever used the Xfinity voicemail service or have any changes recently been made to your account?
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