Call Blocking & Screening

In the last several days, Call Blocking is not screening calls correctly and is allowing robocalls to come through. When will this get fixed Xfinity?

Responses

XfinityRaf

Official Employee

•

586 Messages

8 months ago

Good afternoon @shannellev. When was the last time you received a robocall?

2

0

U

user_zo2zfq

1 Message

I want to block calls on my home phone provided by xfinity

4 months ago

0

XfinityChristy

Official Employee

•

1.6K Messages

user_zo2zfq Thank you for reaching out via our Xfinity Community Forums. To block a call on your Xfinity Voice Service, you can use Nomorobo. Here are the steps to set it up:

Sign up for Nomorobo by selecting Comcast Xfinity as your landline carrier on nomorobo.com/signup.
Activate Nomorobo by clicking the link in the email you receive.
Provide basic information about your landline phone on the Nomorobo website.
Follow the instructions on the Nomorobo website and perform a test call by selecting "I'm ready. Call me now."

Below is also a quick guide to the features that come with most Xfinity Voice services:

Feature	Turn on	Turn off	Available through the Voice settings on xfinity.com
Anonymous call rejection	*77	*87	Yes
Call forwarding	*72	*73	Yes
Call forwarding selective	*63	*83	Yes
Call return**	*69	*89	No
Call screening	*60	*80	Yes
Call trace	*57		No
Call waiting		*70	No
Caller ID blocking per call	*67	*82	No
Repeat dialing	*66	*86	N/A
Speed dial 8 (set up)	*74		No
Speed dial 30 (set up)	*75		No
Three-way calling	*96	*97	N/A

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 months ago

0

Home Phone Features

shannellev

Call Blocking & Screening

Was this helpful?

XfinityRaf

user_zo2zfq

XfinityChristy

New to the Community?