1. Using the remote, press the Xfinity button. 2. Highlight Settings (the gear icon) and press OK. 3. Highlight Preferences and press OK. 4. Highlight Notifications and press OK. 5. Make sure Xfinity Voice is turned “ON”
I've tried all suggestions from customer service, still not working. I rebooted tv and router and it is turned ON under notifications. I'm requesting technical support to fix this issue!!!
Hi there and welcome to Comcast @user_ocr6ot. I am sorry to hear your Caller ID on your TV is not working anymore. You are in the right place and we are happy to assist you today. Did you make any recent changes to your services?
I've tried all suggestions from customer service, still not working. I rebooted tv and router and it is turned ON under notifications. I'm requesting technical support to fix this issue!!!
MikeB39A
Problem Solver
•
669 Messages
1 month ago
Try these steps:
1. Using the remote, press the Xfinity button.
2. Highlight Settings (the gear icon) and press OK.
3. Highlight Preferences and press OK.
4. Highlight Notifications and press OK.
5. Make sure Xfinity Voice is turned “ON”
Hope that helps.
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XfinityRoberto
Official Employee
•
1.7K Messages
1 month ago
Hi there and welcome to Comcast @user_ocr6ot. I am sorry to hear your Caller ID on your TV is not working anymore. You are in the right place and we are happy to assist you today. Did you make any recent changes to your services?
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