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user_814fe2
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Tuesday, June 27th, 2023 4:36 PM

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Comcast robocalls

I've checked things off in settings. I'm on national nomorobo. I'm still getting DAILY ROBO CALLS FROM COMCAST! Every day and sometimes more than one a day. FED UP!  Xfinity is our internet and home phone (my home business phone.). All different phone #'s used - obviously robo. How to stop it?  May switch service due to this.  

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1 year ago

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MNtundraRET

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1 year ago

The Robo calls are not coming from Comcast. They are from someone phishing for personal information. They create the false ID and use a different phone number each time.

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user_814fe2

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@MNtundraRET​ Thanks for the info. I keep blocking every single different phone number used.  I can block up to 5000 on the machine I have. Will just keep blocking. 

1 year ago

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MNtundraRET

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5.9K Messages

I used to do that but not much good when they use a new number each time.

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1 year ago

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XfinityThomasB

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Hello @user_814fe2. Thank you so much for reaching out. Appreciate you getting us in the loop! It would be our pleasure to confirm you are set up for non solicitation. But, just as MNtundraRET explained, unfortunately, it is common for people to falsely represent Comcast or other businesses to phish for personal information. If you wanted for us to confirm everything is set up for the phone we are here to help. Our team can most definitely take a further look at this issue.

 

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1 year ago

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