New Poster
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5 Messages
Get Rid of 'New Voicemail' Notification
I have cancelled "Voicemail" through Xfinity, but I continue to see "New Voicemail" on the landline phone display, even when I have neither received nor made a call. I've tried every suggestion listed in this prior message, (https://forums.xfinity.com/conversations/home-phone-service-equipment/phantom-voicemail-on-landline-that-wont-go-away/6944436a99d8a96371bd007f) and still have found no solution.
XfinityRoberto
Official Employee
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2.5K Messages
4 days ago
Hi there and welcome to Comcast @jak76. Thank you so much for bringing your Voicemail concerns to us today. You are in the right place and we are happy to assist you today.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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