U

Visitor

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1 Message

Wednesday, July 14th, 2021 9:47 PM

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How to block phone number

How do I block a phone number. I get these calls every day.

Official Employee

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2K Messages

3 years ago

Hey @user_3d73a9! Here are some options to block calls:
If You Have Xfinity Voice and Xfinity Internet
  1. Go to https://comca.st/3xNUkOe
  2. Click the Voice icon The voice icon a black box with white telephone inside in the upper right

    Or
    Click the menu icon and select Voice in the drop-down list.
  3. Enter your Xfinity ID and password.
  4. Click the Settings icon in the upper-right corner of the page and click Settings to see the Voice Preferences menu.
  5. Select Call Blocking.
  6. Enter a telephone number and click Add to block the number. To remove a block, click on the trash icon next to an existing number.
  7. Click the check-box for Block Anonymous Calls to add Anonymous Call Rejection.
Note: You can also block a number by locating it in the  Call History screen or  Voicemail screen (if a voicemail was left) and selecting  Block Caller > Confirm.

If You Have Xfinity Voice Only
  1. Go to https://comca.st/3xNUkOe and click the Menu icon. the menu icon
  2. Select Voice in the drop-down list.
  3. Enter your Xfinity ID and password.
    • If you do not have an Xfinity ID and password, sign in using your Xfinity Voice telephone number and voicemail password.
    • You will see a message about Xfinity Connect. Click Register to register your Xfinity ID. This will allow you to access your Voice account through Xfinity Connect.
    • Note: If you do not click Register, you will be automatically redirected to the registration page.
  4. Click the Settings icon in the upper-right corner of the page and click Settings to see the Voice Preferences menu.
  5. Select Call Blocking.
  6. Enter a telephone number and click Add to block the number. To remove a block, click on the trash icon next to an existing number.
  7. Click the check-box for Block Anonymous Calls to add Anonymous Call Rejection.
Note: You can also block a number by locating it in the  Call History screen or  Voicemail screen (if a voicemail was left) and selecting  Block Caller > Confirm.
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