Visitor
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1 Message
How to change outbound Caller ID name displayed? Caller ID name is misspelled, although name on account is spelled correctly.
I'd like to change the spelling of the name displayed on outbound Caller ID for voice premier account. The name on the account and billing is correct, but the displayed name, when calling out to another phone, shows a misspelling of my name. How can I correct that?
XfinityRaf
Official Employee
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1.6K Messages
6 days ago
Good morning @user_ecrzk5. If you could send our team a direct message with your full name and full address, we can submit a request to have that updated for you.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation"
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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