Cammby's profile

Contributor

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61 Messages

Monday, August 11th, 2025 7:06 PM

How to disable Xfinity Voicemail?

Why does it seem like it's impossible to accomplish this?  We never want to use this and just want it gone.  We've had a few calls that never rang through - just had one this morning - and went straight to Xfinity voicemail.

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Official Employee

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1.6K Messages

4 months ago

 

Cammby Thanks for creating a post. The Voicemail feature may be something that we can remove from the account, and I'd be happy to check for you. Please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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