I need to turn off Xfinity VoiceMail

Lately, all two factor identification messages immediately go to voicemail.

I already have an answering machine, so I really do not need the voicemail feature.

Please help.

Responses

Official Solution

XfinityAngie

Official Employee

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1.8K Messages

4 months ago

@user_b6fipp, Thanks for reaching out to Xfinity Support. That is a great question. Here are the steps to turn off your Voicemail on your home phone.

Access the voicemail system.
Press **4** for personal options.
Press **2** for administrative options.
Press **1** to open the administrative options.
Press **5** for **Skip PIN**.
Press **2** to turn off the **Skip PIN** feature.

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user_b6fipp

2 Messages

Thank you very much.

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3 months ago

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It's our pleasure to help, @user_b6fipp! And I'm glad our team was able to provide the steps you needed. Keep us in mind if you have any other questions or concerns arise. Our team is awesome to work with because we'll always do whatever we can to assist you as quickly as possible! In the meantime, have a wonderful rest of your day :)

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3 months ago

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user_cmm2cz

Visitor

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1 Message

6 hours ago

I'm not sure if this question was answered & I have the same interest: How do I turn off Xfinity VoiceMail so I can use only my home answering machine and not the Xfinity VoiceMail service. The answer seems to just activate the PIN feature on the phone.

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Home Phone Features

user_b6fipp

I need to turn off Xfinity VoiceMail

XfinityAngie

user_b6fipp

XfinitySara

user_cmm2cz

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