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user_b6fipp
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Tuesday, January 7th, 2025 3:54 PM

I need to turn off Xfinity VoiceMail

Lately, all two factor identification messages immediately go to voicemail. 

I already have an answering machine, so I really do not need the voicemail feature.

Please help.

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1 day ago

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Official Solution

XfinityAngie

Official Employee

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1.6K Messages

8 days ago

@user_b6fipp, Thanks for reaching out to Xfinity Support. That is a great question. Here are the steps to turn off your Voicemail on your home phone. 

  1. Access the voicemail system.
  2. Press **4** for personal options.
  3. Press **2** for administrative options.
  4. Press **1** to open the administrative options.
  5. Press **5** for **Skip PIN**.
  6. Press **2** to turn off the **Skip PIN** feature.

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user_b6fipp

2 Messages

Thank you very much.

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3 days ago

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XfinitySara

Official Employee

 • 

1.4K Messages

It's our pleasure to help, @user_b6fipp! And I'm glad our team was able to provide the steps you needed. Keep us in mind if you have any other questions or concerns arise. Our team is awesome to work with because we'll always do whatever we can to assist you as quickly as possible! In the meantime, have a wonderful rest of your day :)

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 day ago

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