user_b00kv4 Hello there! Thank you so much for using our Forums to contact our team and we are sorry to hear that you were also having issues. Are you still unable to make calls?
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Hello, @user_vb5l8j! Thanks for taking the time to visit our Xfinity Community Forum, and for posting this concern with having no dial tone after router installation. You've come to the right place! Our team is great to work with because we'll always do whatever we can to review and resolve things quickly. Please see What to do if you don’t have dial tone with your Xfinity Voice service, and let us know if you still need any help. We'll remain here to support you and your household however we can :)
user_b00kv4
1 Message
12 days ago
Me too, cannot make or receive calld
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XfinitySara
Official Employee
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1.5K Messages
10 days ago
Hello, @user_vb5l8j! Thanks for taking the time to visit our Xfinity Community Forum, and for posting this concern with having no dial tone after router installation. You've come to the right place! Our team is great to work with because we'll always do whatever we can to review and resolve things quickly. Please see What to do if you don’t have dial tone with your Xfinity Voice service, and let us know if you still need any help. We'll remain here to support you and your household however we can :)
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