Visitor

 • 

5 Messages

Saturday, December 20th, 2025 9:15 PM

No dialtone

I have restarted the modem several times and connected a phone right to the modem.

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Visitor

 • 

5 Messages

3 days ago

This happened last week too. A service call was placed but it started working again before the tech was scheduled.

Official Employee

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3.6K Messages

Hey there, @user_92q5d9, thanks for reaching out through Xfinity Forums regarding your dial tone. We would be happy to help you with troubleshooting your phone to get everything up and working for you. Have you checked all of your wires to ensure that everything is connected correctly?

 

 

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