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user_5kwj3u
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2 Messages

Wednesday, May 21st, 2025 8:45 PM

number shows as restricted

The people I call cannot see my number. They only see the word Restricted. Why? 

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5 hours ago

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user_5kwj3u

Visitor

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2 Messages

2 days ago

I tried the AI chat, then the person chat then I called the phone number the chat agent told me to call and only got a run around. Never even got close to getting an answer.

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XfinityShawn

Official Employee

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1.5K Messages

 

user_5kwj3u Is it possible that the call is being blocked by the recipient's service provider if they are seeing it blocked on their end? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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